British Passport 24 Hour Telephone Helpline Service

For all UK Passport help call: *

*Calls cost £1 per minute


General questions covered include:


When do UK Passport Fees Increase


What is the Cost of a New 10 year Passport


Do my Children Need Their Own Passports


How do I go about making a British Passport Application Form Renewal


What are the British Passport Office Photo Requirements


Urgent emergency passport applications



As of the 6 August 2009, application turnaround times vary according to the service you are requesting, but most postal applications are returned within three weeks of receipt. The Identity and Passport Service can also provide a fast-track processing service, for a higher fee, to have applications processed in as little as 48 hours, if you are eligible.



All calls to our helpline number from a BT landline cost 1.00 per minute. Calls from mobile networks will be higher. 18+ callers and bill payers only. Please note, information on uk passports can also be provided by the post and passport offices at no fee. This service is not connected with the Identity and Passport Service (IPS) or the UK Passport Service (UKPS) and therefore this service is provided without any warranty or guarantee as to it's accuracy, or fitness for any particular purpose, and usage of this service or website is at your own risk. Our phone line should not be considered a qualified or professional advice service. We recommend that you contact the IPS or UKPS for further information relating to uk passports and before acting on any advice. It shall be your own responsibility to ensure that any information be fit for your purpose. We cannot be held liable for any loss or damage arising from usage of this service or data associated with this service. This service's content has been collated from a range of official sources.